10 specialreport environment cement3 - Quality
Sustainable Development

Quality

Quality in our processes, products and services are key to our competitive edge in the industry. In this respect, our focus is on customers where we are guided continually by the Lafarge Malayan Cement Group Quality Policy.

Quality Policy

Our philosophy of focusing on customers is reflected in the Policy statement: “Fulfilling Customers Requirements With Excellence”.

We strive for high and consistent quality of our products, while at the same time keeping our production costs low and efficient.

Our customers will also be assured of prompt and reliable delivery service, as well as efficient handling of any complaints.

In all these areas of operations, we will continually comply with the requirements of MS ISO 9001:2000 quality management standards.

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